What is the standard lead time for customized bulk orders?

Our lead times vary depending on the technical complexity and structural specifications of your architectural blueprints. To help local builders, contractors, and developers maintain strict project timelines and reduce cross-border cycle risks, we offer highly predictable production schedules: Standard Systems (25 to 35 Days): For our established code-compliant residential and commercial ranges—including our custom ultra-narrow […]

How do I request a project quotation?

At MC Windows & Doors, we aim to make the tendering and quoting process as seamless as possible for our building partners. To request a precise, code-compliant project quotation, you can submit your architectural blueprints, window schedules, or structural requirements through any of the following convenient channels: 1. Online Specification Form (Fastest Processing): Visit the […]

How long does the installation process take?

As an integrated manufacturer supplying international markets, we provide comprehensive technical manuals, detailed shop drawings, and remote engineering guidance to streamline your local installation. For a standard residential project, a skilled local carpentry or glazing crew typically completes the physical installation within 2 to 5 working days, depending on the site accessibility and window sizes. […]

What is the lead time?

Our general lead time is approximately 18 working days from the final sign off of shop drawings. Please allow additional time upfront for quoting, site measurement (if required), and issuance of shop drawings. The 18 working days commence from the final sign off, not from the deposit payment.

Can I make changes to my order after it’s placed?

We understand that project requirements can evolve. Minor adjustments to your order may be possible, provided that the technical shop drawings have not received final sign-off and the order has not yet entered the production queue. If you need to request a change, please contact your project coordinator immediately to discuss technical viability.

What is the step-by-step ordering and engineering process?

We follow a streamlined, 5-step engineering and production workflow to ensure zero-discrepancy execution: Initial Quote: Provide your approximate architectural dimensions and design preferences, and we will issue a preliminary quote. Deposit & Precision Measurement: Upon alignment on the quote, a deposit invoice is issued. We then request final, millimeter-accurate site measurements from either your own […]

Do you come out to measure and quote?

Yes, through our verified local partner and installer networks in major target regions, we can coordinate professional on-site measurements and provide comprehensive installation support. To check the availability of on-site services in your specific project location and schedule a site visit, please contact our technical sales desk.

How should I measure my windows?

Measurement methodologies vary based on your project typology—whether it involves a renovation/replacement, a structural extension, or a brand-new architectural build. Factors such as wall construction type (e.g., brick veneer, double brick, or timber framing) also directly dictate how clearances are calculated. We highly recommend having your project builder or licensed installer take the site dimensions, […]

What does “H x W” mean, and what other dimensions are required for a quote?

“H x W” represents the Height multiplied by the Width of the structural wall opening. For an accurate preliminary assessment, please also provide the total wall/cavity thickness. For initial estimation and quoting purposes, these dimensions do not need to be millimeter-perfect—reliable approximate measurements from wall to wall are sufficient. Rest assured that prior to any […]

Can I get a free quote?

Absolutely. Contact our technical sales desk today to request a comprehensive, no-obligation architectural quotation tailored precisely to your project specs and compliance requirements.

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